Term & Condition

Privacy

To place orders on the JuLas Jewellery e-shop , we require that you enter your personal data. This information is required to process your order and shipment. Your personal and payment information is not divulged to any parties, except to those involved in the fulfilment of your order.

Personal Information

Any personal information collected on JuLas Jewellery web site is knowingly and voluntarily provided by customers and visitors to our site. Note that you are not obligated to give any identifying information, however, failure to do so, would prevent us from processing your order and assisting you.

Your personal information will not be shared with any third party other than for the purpose of providing you the requested service. At JuLas Jewellery e-shop we are committed to providing our customers with a secure shopping environment. We use various security measures such as Secure Sockets Layer (SSL) technology to ensure that your information is protected.

Placing an Order

Forms of Payment Accepted

Payment via Paypal

We also accept credit card payments:
MasterCard
Visa
American Express
We also accept payments by wire transfer, should you prefer to do so. Please contact Customer Relations by email info@julasjewellery.com for assistance with the payment.

Payment Security

The JuLas Jewellery web site uses Secure Server Technology to ensure that your payment is securely processed. Your payment is entered on secure pages which ensure that your payment is protected by the highest standards. Your payment details are automatically encrypted when entered on the site. For further security, JuLas Jewellery e-shop does not store any credit card information. Despite our best efforts to protect your information, we cannot fully assure you that there will be no unauthorized access to that information. Nor can we assure you that there will not be any instances of access to that information that is not in accordance with this Privacy Policy.

Pricing

The prices of the articles shown on the site do not include VAT (for Europe), shipping or eventual local taxes. VAT (Value Added Tax) may be charged by local authorities at the point of entry. While we try to ensure that prices are correct, errors may occur. Should we find an error in a price of an article you have ordered, we will give you the option of reconfirming your order at the correct price or cancel it. In the case we cannot contact you; the order will be treated as cancelled.

Your order will be registered and considered confirmed once your payment has been approved by your financial institution. Once your payment details have been verified, the order is confirmed to you as soon as possible by email.

Order Tracking

To track the progress of your delivery, please contact Customer Relations by email info@julasjewellery.com or use the CONTACT US form on our site.

Packaging

Item will be packed as a gift. The articles will be enclosed in a plain delivery envelope or box.

Cancellations

All orders that have not left our premises can be modified or cancelled. To do so, Please contact Customer Relations by email to info@julasjewellery.com or use the CONTACT US form on our site. We will refund you to the corresponding amount of a total or partial cancellation of your order. Orders already shipped cannot be cancelled.

Returns

We offer the possibility to return articles purchased on the JuLas Jewellery e-shop, without need of justification, for up to 10 working days, i.e. excluding weekend and holidays, after the date of receipt of your order. You must to contact us by email: info@julasjewellery.com or use the CONTACT US form on our site.
You may return items in their original packaging, to ensure that they are adequately protected in shipment. Reimbursement of the returned item’s price, excluding shipping costs, will be made by crediting you credit card account within thirty days of reception of the returned items.

Items should be returned new, unused and materials included with original shipment. Items that are returned used, incomplete, spoilt, damaged, dirty or otherwise deteriorated shall not be accepted for full reimbursement and may be sent back to the customer.

For hygiene reasons JuLas Jewellery e-shop do not accept exchanges or refunds of earrings bought on-line unless they are defective or faulty.

Returns for Repair

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as result of wear and tear are not considered to be faulty. The repair of faulty goods is offered free of charge.

For any return for refurbishing or repair, please contact by email: info@julasjewellery.com or use CONTACT US form on our site. We may not be able to process unidentified returns and they may be returned to the sender.

Shipping Options and Rates

Orders placed on JuLas Jewellery e-shop will be shipped worldwide free of charge by registered airmail, 7-15 working days depends of destination.

Important Notice

– For security reasons, we do not ship to PO boxes. Deliveries require a signature upon receipt.

– We are unable to redirect deliveries once they have been dispatched

– Delivery times are provided as guidelines only. They do not take into account delays caused by local customs, stormy weather and local holidays.

Non-Acceptable Use

You may not in any way make commercial or non-personal use of this website. You may not make any illegal use of this website. By using this site you agree to adhere to only make proper use and in accordance with our terms. You also agree to make no unlawful use of this site. Should you not agree to any of the terms of this agreement, your use of the site is prohibited.

Disclaimers of Warranties

Actual colour, size and proportions of items may vary from the images displayed on the website.

JuLas Jewellery e-shop do not warrant that the site shall be free of errors.

The JuLas Jewellery site has no warranty to any third party linked websites. Viewing these websites is under the user’s own risk.

Intellectual Property

JuLas Jewellery retains the rights to all information on this site. This includes, but not limited to photographs, graphic works, texts, design, layout, code, database, and trade secrets as well as any other aspect of the site. This information is protected by copyright laws. The composition, collocation and compilation of all information as presented on this site are also protected.

Unless where otherwise mentioned, all pictures and designs therein, logos, trademarks are JuLas Jewellery copyrighted Intellectual Property. You may not use them in any way without JuLas Jewellery prior written consent.

No registered user may use his/her access to the website to retrieve information in any shape or form and use it anywhere else. This includes but not limited to using the pictures, graphics, code, designs or any other intellectual property from the site in any way that was not intended by its owners and without prior written authorization.

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